videoconferencingWhat is it; how is it used; what are the benefits?
"Meetings at a distance without the need to travel" Some companies use videoconferencing in an ad-hoc, spontaneous way but, generally, we're talking about small to large groups of participants in more-or-less formal meetings that have probably been arranged at least a few days in advance. Businesses see a videoconference as an alternative to a face-to-face meeting where participants would otherwise have to travel possibly long distances. The benefits that users have regularly identified include:
Is it easy to implement? Yes. You could be up and running within a few weeks of making the procurement decision. Is it easy to implement effectively? Not always; not the first time. The technology is pretty mature and the major manufacturers all deliver robust products with reasonably easy-to-use user interfaces. The problems that new adopters experience are often management issues or difficulties with the network.
“One element of an integrated, rich-media platform which will deliver a natural, collaborative environment to the desktop” Videoconferencing as a stand-alone desktop facility has been available in one form or another for over ten years but it has not been a great success because it was neither one thing nor another. As a meeting tool, it was in the wrong place (i.e., an open office) and it did not deliver the quality. As an element in a collaborative toolset, it lacked the rest of the toolset. However, there is no doubt that desktop is the future of videoconferencing with every desk capable of rich media collaboration using a number of tools which allow “media escalation” according to the task; tools like presence notification, instant messaging, voice-over IP, document and application sharing and video.
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