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DALLAS, TEXAS August
30, 2004--MASERGY Communications, Inc. today announced
an agreement with Intermedia Communication Solutions
a leading, UK-based provider of collaborative technology
solutions, to deliver guaranteed quality of service
(QoS) IP network services for videoconferencing, backed
by the industry’s strongest and most straightforward
service level agreement (SLA).
“Intermedia aims to
deliver best-of-breed video solutions to our clients
in every project” said Doug Pidduck, Intermedia’s CEO
and Managing Director. “In a rapidly-growing number
of cases, that means delivering a reliable and cost-effective
IP infrastructure as well. With MASERGY’s premium
grade inCONTROL Video service, we are able to extend
that best-of-breed policy to the network.”
Traditional IP backbones
were not designed to handle the demanding performance
requirements of high quality videoconferencing. Packet
loss, jitter, and out-of-order packet delivery often
result in degraded video and audio quality. Historically,
this lack of predictable performance has limited the
viability of IP transport for real-time videoconferencing.
In contrast, the MASERGY network ensures that
video information packets travel in-sequence and at
the highest priority, end-to-end, thereby delivering
video-over-IP with guaranteed quality of service (QoS).
Key performance metrics
of the MASERGY network for video-over-IP traffic include:
- 100 percent
packet delivery
- 100 percent
in-sequence packet delivery
- Maximum
latency variation (jitter) of 5ms
- Sub-1 second
fast fail-over (network recovery)
These industry-leading
performance metrics are possible because of the Class
of Service (CoS) and QoS capabilities inherent in MASERGY’s
native Multi Protocol Label Switching (MPLS) IP backbone.
Customers do not need special equipment to take advantage
of these advanced services since a standard IP router
is the only customer premise equipment (CPE) required.
“MASERGY is very excited
to team with Intermedia because of their reputation
for excellence and ability to provide a full suit of
services ranging from design consulting and implementation
project management to end-user training” said Chris
Carr, director of video markets for MASERGY. “We believe
this partnership offers today’s business customers a
superior quality, lower cost alternative to legacy videoconferencing
solutions.”
About
Intermedia Communication Solutions
Intermedia Communication
Solutions is a specialist provider of conferencing and
video communications services. Based in the UK,
Intermedia serves clients throughout Europe, the Middle
East, India and Africa as well as the USA. Services
include business needs analysis, technology selection,
RFP preparation support, procurement assistance, project
management, user training and change process support.
More information about Intermedia may be found
on the company website at www.intermedia-cs.co.uk.
About MASERGY Communications,
Inc.
MASERGY is a privately
held global service provider specializing in real-time
application performance across converged enterprise
networks. Serving customers in over 30 countries
throughout Europe, Asia, Australia and The Americas.,MASERGY
leverages Multi Protocol Label Switching (MPLS) across
an Internet Protocol (IP)-based network to cost-effectively
deliver multiple services over a single connection.
MASERGY's customers include companies from the
financial/banking, health care, entertainment broadcasting,
hospitality/hotels and manufacturing industries. For
more information, visit the company Web site at www.masergy.com
or call +1 866-MASERGY.
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